Privacy Policy

How RS Digital Development handles your information.

Last updated: 17 June 2026

Who This Policy Covers

This privacy policy explains how RS Digital Development collects and uses personal information when you visit this website, make an enquiry, contact the business or work on a project with RS Digital Development.

RS Digital Development is an independent web design, digital solutions and creative design business based in Cornwall, UK.

Contact Details

If you have any questions about this policy or how your information is handled, contact:

Information Collected

RS Digital Development may collect personal information that you choose to provide, including:

  • Your name
  • Email address
  • Phone number
  • Business or project details
  • Messages, enquiry details and project requirements
  • Information shared during calls, emails or project work

This website does not currently use an account system or online payment system.

How Information Is Collected

Information may be collected when you:

  • Send an email
  • Call or message RS Digital Development
  • Use the contact form on this website
  • Discuss or start a project
  • Interact with linked social media pages

The contact form sends your enquiry by email to RS Digital Development. Enquiries are not stored in a website database.

How Information Is Used

Your information may be used to:

  • Respond to enquiries
  • Discuss project requirements
  • Provide quotes, proposals and project updates
  • Deliver website, design, SEO or digital support services
  • Keep business and accounting records
  • Improve services and communication

Legal Bases For Using Information

Depending on the situation, information may be used because it is necessary to respond before entering into a contract, to provide agreed services, to meet legal or accounting obligations, or because there is a legitimate business interest in responding to enquiries and managing client relationships.

Cookies And Analytics

This website does not currently use analytics, advertising cookies or tracking cookies. Basic technical logs may still be processed by the website hosting provider for security, reliability and server operation.

Sharing Information

Personal information is not sold. Information may be shared only where needed to provide services, operate the website, communicate with you, meet legal obligations or use trusted service providers such as hosting, email, domain, design, development or accounting tools.

External links, such as Facebook, Instagram or client project links, are controlled by those third-party websites and their own privacy policies.

How Long Information Is Kept

Enquiry information is kept only for as long as needed to respond and manage the relationship. General enquiries may be kept for up to 24 months. Client and project records may be kept for longer where needed for project history, support, tax, accounting or legal reasons.

Your Rights

Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to request a copy of your information in a portable format in some circumstances.

To make a request, contact rsdigitaldevuk@gmail.com.

Complaints

If you are unhappy with how your information is handled, please get in touch first so the issue can be looked into. You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator.

Visit the ICO complaints page

Updates To This Policy

This policy may be updated from time to time as the website, services or legal requirements change. The latest version will be published on this page.