Who This Policy Covers
This privacy policy explains how RS Digital Development collects and uses personal information when you visit this website, make an enquiry, contact the business or work on a software or digital development project with RS Digital Development.
RS Digital Development is an independent software and digital development business based in Cornwall, UK. Its services include app development, web applications, bespoke software, AI & Data Solutions and professional websites.
This policy covers the RS Digital Development website, business enquiries and client project work. It does not cover Beacon’s app-specific data handling, which is explained in Beacon’s separate privacy policy.
Contact Details
If you have any questions about this policy or how your information is handled, contact:
Information Collected
RS Digital Development may collect personal information that you choose to provide, including:
- Your name
- Email address
- Phone number
- Business, product or project details
- Messages, enquiry details and technical or project requirements
- Information and materials you choose to share during calls, emails or project work
This website does not currently use an account system or online payment system.
How Information Is Collected
Information may be collected when you:
- Send an email
- Call or message RS Digital Development
- Use the contact form on this website
- Discuss or start a project
- Interact with linked social media pages
The contact form sends your enquiry by email to RS Digital Development. Enquiries are not stored in a website database.
How Information Is Used
Your information may be used to:
- Respond to enquiries
- Discuss project requirements
- Provide quotes, proposals and project updates
- Plan and deliver app development, web applications, bespoke software, AI and data integrations, websites and related digital development services
- Keep business and accounting records
- Improve services and communication
Legal Bases For Using Information
Depending on the situation, information may be used because it is necessary to respond before entering into a contract, to provide agreed services, to meet legal or accounting obligations, or because there is a legitimate business interest in responding to enquiries and managing client relationships.
Cookies And Analytics
This website does not currently use analytics, advertising cookies or tracking cookies. Basic technical logs may still be processed by the website hosting provider for security, reliability and server operation.
Sharing Information
Personal information is not sold. Information may be shared only where needed to provide services, operate the website, communicate with you, meet legal obligations or use trusted providers such as hosting, email, domain, development, cloud, technical or accounting services.
Where a project requires an AI, data, cloud or other third-party technical service, relevant information may be processed through that provider only where appropriate to the agreed project and limited to what is reasonably needed. Personal information is not automatically sent to AI or cloud services simply because a project involves AI or software development.
External links, such as Facebook, Instagram or client project links, are controlled by those third-party websites and their own privacy policies.
How Long Information Is Kept
Enquiry information is kept only for as long as needed to respond and manage the relationship. General enquiries may be kept for up to 24 months. Client and project records may be kept for longer where needed for project history, support, tax, accounting or legal reasons.
Your Rights
Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to request a copy of your information in a portable format in some circumstances.
To make a request, contact rsdigitaldevuk@gmail.com.
Complaints
If you are unhappy with how your information is handled, please get in touch first so the issue can be looked into. You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator.
Visit the ICO complaints page
Updates To This Policy
This policy may be updated from time to time as the website, services or legal requirements change. The latest version will be published on this page.
